Support

Need a hand?

We usually reply within two days.

Write to us

Tell us what happened and, if you can, add a screenshot.

✉️support@tasktank.app

Common questions

My alarm or timer didn't ring.

Check that TaskTank is allowed to send notifications and alarms in iPhone Settings, and that a Focus isn't silencing it.

My tasks or fish are missing on a new phone.

Sign in with the same Apple or Google account you used before. Your tank syncs back.

How do I delete my account?

In the app: your account settings › Delete account. This removes your account and synced data.

How do I cancel Reef Keeper?

iPhone Settings › your name › Subscriptions › TaskTank. Apple handles billing and refunds.

Where does my Reef Keeper money go?

$10 of each yearly plan, or $20 of a lifetime plan, goes to the cause you picked. We send it every month and post the proof on the Impact page.

Is my donation tax-deductible?

Donations on this website are, where the law allows, and you get a receipt. The Reef Keeper share is given by TaskTank, so it isn't deductible for you.